Shipping policy

Thank you for visiting and shopping at Percept Eyewear. Following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates

We proudly ship to the United States (US), Canada (CA), and Australia (AU). Shipping charges for your order will be calculated and displayed at checkout

  • Handling time: 2 - 3 Business Days (Monday - Friday)

  • Transit time: 5 - 8 Business Days (Monday - Friday)

  • Total Delivery Time: 7 - 14 Business Days

  • Shipping Fee: Free Shipping on all orders

Delivery delays can occasionally occur due to carrier issues or customs clearance.

Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes Percept Eyewear is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages or Lost Packages If you received your order damaged or the package is lost, please contact us immediately at support@percepteyewear.co. Please save all packaging materials and damaged goods before filing a claim.